Refund Policy

Effective: August 24, 2026

This Refund Policy explains how refunds are handled for paid CLYN Academy purchases. It should be read together with the Terms of Use shown at checkout.

1. Free access

Beginner Academy access is free across published CLYN niches, so no refund applies to free access.

2. Paid Academy purchases

Paid Academy access is a digital product that unlocks Intermediate and Client-Ready learning for the purchased niche or bundle. The price, included paths and payment method are shown before payment is completed.

3. When a refund may be available

We will review refund requests where required by applicable law and may also approve a refund where a verified payment was duplicated, the wrong amount was charged, or a technical payment error prevented the purchased entitlement from being delivered and the issue cannot reasonably be corrected.

4. Change-of-mind requests

Except where applicable law provides otherwise, digital Academy purchases are generally final once paid access has been successfully granted to the purchasing account. Please review the course path and pricing before completing checkout.

5. Payment failure or cancelled checkout

A failed or cancelled checkout does not create paid Academy access. If your bank or payment provider shows a pending charge after an unsuccessful checkout, the timing of its release may depend on that provider. Contact CLYN if a completed charge appears without the corresponding Academy entitlement.

6. Duplicate purchases

CLYN is designed to prevent purchasing the same paid niche twice on the same account. If a verified duplicate charge nevertheless occurs, contact CLYN so the transaction can be reviewed.

7. How to request a review

Contact CLYN using the official contact method published on getclyn.com. Include the email address used for your CLYN account, the purchased path or bundle, the approximate payment date and the PayMongo or payment reference if available. Do not send full card numbers, passwords or one-time passcodes.

8. Processing

Approved refunds are returned through the available payment-provider process. Processing time after approval can vary by payment method, bank or wallet provider.

9. Statutory rights

Nothing in this policy removes consumer rights or remedies that cannot legally be excluded under applicable law.